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Brocton shows new utility bill

January 21, 2016
By Ann Belcher ( , Westfield Republican

BROCTON - Brocton utility customers can expect a cleaner, more legible bill in the mail, with no torn corners or late arrivals.

At the recent board of trustees meeting, Clerk Sonia Luszcak unveiled the updated copy of what the new bills will look like.

The new bill will be a standard size paper copy, mailed in a secure envelope with "BILL" showing through the address window. This will help indicate to the customer that a bill is enclosed so that it's not cast aside. Brocton Mayor Dave Hazelton noted that the new style and format of the bill will help solve some issues the municipality was having with customers reporting their postcard bills had been torn or had come up missing during the mail sort process.

Luszcak and her office staff have been ironing out the best alternative to the awkward, but cheaper postcard style. The clerk noted that customers should have received a message on their last billing indicating the office would be switching to a standard paper bill, and customers will begin receiving the new style in their January cycle.

Trustee Gary Planty asked that a sample of the bill be added to the village's website so that customers can become familiar with the new look.

In other matters, the board members resolved to establish an official tracking form procedure for credit card purchases made by department heads to better sort out vouchers and track expenditures. A tracking form for employees' use of benefit time was also established and approved unanimously by the board at the meeting.



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